Code |
1 |
Message |
Bank Wizard is not initialised This condition occurs when initialisation fails. One or more other fatal or error conditions also occur that explain the reason for the failure. This condition also occurs if Bank Wizard is not initialised when you call any function or service that needs the core initialised. |
Action |
During initialisation, examine the other fatal and error conditions to determine the exact reason for the failure and rectify the problem. If you get this condition when you performing any operation other than initialisation, there is probably a fault in the logic of the application. |
Code |
2 |
Message |
Country database not loaded or unknown country The data passed to the service does not include a valid country code. |
Action |
Make sure you include a valid country code in the data passed to the service. |
Code |
3 |
Message |
The Licence Key cannot be found or read |
Action |
Check that the Licence Key file exists and is in the location defined during installation. |
Code |
4 |
Message |
The Bank Wizard licence key has expired. You can get this error during initialisation. |
Action |
If you have recently renewed your Licence Key, check that you have installed the new key. Otherwise, contact your Experian account manager to arrange a new Licence Key. |
Code |
5 |
Message |
The Bank Wizard Licence Key is invalid You can get this error during initialisation. |
Action |
Use a text editor to check that the Licence Key in the file matches that supplied by Experian. If the keys do not match, correct this using Data Manager. If the keys match, contact Experian support. On EBCDIC platforms make sure the key has been correctly converted from ASCII. |
Code |
6 |
Message |
A dependent library is of an incompatible version You can get this error during initialisation. |
Action |
Reinstall the core and the common libraries. Check the library search paths refer to their location. To identify the incompatible library, call the Version service. |
Code |
7 |
Message |
Serious internal error, report details to Experian. This condition indicates that there is an internal problem within the core. |
Action |
Report as much information as you can about the sequence of calls and parameters leading up to the fatal condition to Experian support. |
Code |
8 |
Message |
Insufficient memory for operation This condition occurs when there is insufficient system memory available. This would typically happen during initialisation or caching but can occur at any time. During initialisation the amount of memory required is determined by the number of countries being initialised and the amount of runtime data that must be loaded for those countries. |
Action |
Either increase the amount of memory available or reduce the amount of memory required by initialising fewer countries or not caching the data. |
Code |
100 |
Message |
The BWIMAIN table cannot be found or loaded You can get this error during initialisation. |
Action |
Check that bwimain.tbl or bwimain exists and is in the location defined during installation. |
Code |
100 + country number |
Message |
The database table file for a country cannot be found or loaded This condition occurs after initialisation and suggests that the file has been removed or deleted since initialisation. If the file cannot be opened during initialisation, error condition 1 + country number occurs instead. |
Action |
Check that bwixx.tbl or bwixx (where xx is the two character ISO country code) exists and is in the location defined during installation. |